Jack Welch Quotes

200 Jack Welch Quotes

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There were times I talked about the company’s direction so many times in one day that I was completely sick of hearing it myself.
Jack Welch

Leaders never score off their own people by stealing an idea and claiming it as their own.
Jack Welch

You are not a leader to win a popularity contest – you are a leader to lead.
Jack Welch

If you’re left with that uh-oh feeling in your stomach, don’t hire the guy.
Jack Welch

‘We’ll look into it,’ they kept assuring me. I was a know-nothing, meddling pain in the neck, and they were just trying to mollify me.
Jack Welch

Just because you’re the boss doesn’t mean you’re the source of all knowledge.
Jack Welch

Work is too much a part of life not to recognize moments of achievement. Grab as many as you can. Make a big deal out of them.
Jack Welch

Over time, many of us develop an instinct for integrity. Just don’t be afraid to use it.
Jack Welch

Effective people know when to stop assessing and make a tough call, even without total information. Little is worse than a manager who can’t cut bait.
Jack Welch

Some of the smartest people I hired had real difficulty with edge. For several of them, that was a fatal flaw.
Jack Welch



The best leaders in brutally competitive environments have a sixth sense for market changes. They can imagine the unimaginable.
Jack Welch

A good rule of thumb is not to hire someone into the last job of his or her career, unless it’s to be head of a function or CEO.
Jack Welch

Don’t beat yourself up if you get hiring wrong some of the time. Just remember, the mistake is yours to fix.
Jack Welch

If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?
Jack Welch

Pastor-parent types see the hidden hierarchies in people’s minds – the invisible org chart that exists at every company.
Jack Welch

Very few companies have meaningful evaluation systems in place. That’s not just bad – it’s terrible.
Jack Welch

Plaques and public fanfare have their place. But without money, rewards lose a lot of their impact.
Jack Welch

Good people never think they’ve reached the top of their game. But they’re dying to get there!
Jack Welch

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.
Jack Welch

A slider just shows up at work and goes through the motions.
Jack Welch



Hierarchies tend to make little generals out of perfectly normal people who find themselves in organizations that respond only to rank.
Jack Welch

Make your company flatter. Managers should have ten direct reports at the minimum and 30 to 50 percent more if they are experienced.
Jack Welch

The most complex and delicate kind of firing is when an individual has to be let go because of poor performance.
Jack Welch

He blew up in anger, shouting, ‘You’re got to be crazy. We don’t fire people at this company!’
Jack Welch

Every person who leaves goes on to represent your company. They can bad-mouth or praise.
Jack Welch

Unfortunately it took about a year before Steve was let go. At every staff meeting, we watched in agony as the self-confidence seeped out of him.
Jack Welch

Yes, the employee has done a poor job. But until he departs, your job is to make sure he doesn’t feel as if he is in a leper colony.
Jack Welch

If the company has been through enough change programs, employees consider you like gas pains. You’ll go away if they just wait long enough.
Jack Welch

Real change agents comprise less than 10 percent of all businesspeople. They have courage – a certain fearlessness about the unknown.
Jack Welch

Managers often hold on to resisters because of a specific skill set or because they’ve been around for a long time. Don’t!
Jack Welch



It goes without saying that no businessperson wants disasters to occur, but they will.
Jack Welch

There is a silver lining to crisis management in that you rarely have to live through the same disaster twice.
Jack Welch

I’m not saying that the correct mind-set means you should fold at the get-go. Sometimes you are absolutely clean and you need to fight.
Jack Welch

During a crisis, your lawyers will tell you to say less, not more. That advice is not all wrong. But don’t take it as gospel.
Jack Welch

Your lack of visibility will be taken as an admission of guilt, the same way it looks to laypeople when someone does not take the stand in his own defense.
Jack Welch

With big crises, don’t ever forget you have a business to run.
Jack Welch

Strategy means making clear-cut choices about how to compete. You cannot be everything to everybody, no matter what the size of your business or how deep its pockets.
Jack Welch

If they’re headed in the right direction and are broad enough, strategies don’t really need to change all that often.
Jack Welch

Strategy also means matching people with jobs – a match that often depends on where a business is on the commodity continuum.
Jack Welch

Companies and their people love to share success stories. All you have to do is ask.
Jack Welch



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